Benefits expected as a result of MARS include:
Several MARS benefits will be afforded a wide audience, while other more “specific” gains will correspond to specific business functions.
Broad benefits afforded the Commonwealth will include the:
Enhanced service delivery to customers and citizens through the automation of certain manual processes;
A more “user-friendly” interface;
Enhanced decision support capabilities;
Creation of a strong position for the Commonwealth to utilize emerging technologies, such as electronic commerce;
Reduction of software maintenance overload.