PSAP CERTIFICATION Guide

Section 1, paragraph (1) of 202 KAR 6:050 (the regulation governing the certification of PSAPs for CMRS funds) states: "Certification of a PSAP by the Board implies that the Board has examined the operation and infrastructure of the requesting PSAP and determined that it is or will be capable of complying with the requirements for handling wireless E9-1-1 calls." The CMRS Board provides this guide in order to facilitate this process as rapidly as possible.

NOTES: This document does not attempt to address all aspects of the PSAP certification process. For a complete understanding of the process and all of its requirements refer to the regulation cited above. Other regulations that may be of interest or useful to PSAPs participating in the CMRS Fund include: 202 KAR 6:010. Definitions for 202 KAR Chapter 6.;

202 KAR 6:020. CMRS Carrier Cost Recovery.;

202 KAR 6:030. Confidential and Proprietary Information.;

202 KAR 6:060E. PSAP Pro Rata Fund Disbursement.

All of these regulations, the governing legislation, and any other forms or documents needed for this process can be downloaded from the board's web site or will be provided upon request.

In using this document note that:

Local exchange carriers (telephone companies) providing 9-1-1 services to PSAPs have watched the CMRS process and recognize that many PSAPs may have difficulty obtaining some information required by the CMRS Board. They have indicated willingness, if requested, to help PSAPs where possible.

Complete the CMRS PSAP CERTIFICATION APPLICATION as soon as possible.

Section 1, paragraph (4) of the regulation requires the following to be provided to the CMRS Board:

Subparagraph (b) requires a copy of:

Subparagraph (c) requires a description of:

Subparagraph (d) requires documentation of:

 

Subparagraph (e) requires a description of:

Note that Section 1, paragraph (5) states that after its initial review of the documentation submitted by the PSAP to the CMRS Board, the Board:

(a) may require other documentation that it deems necessary; and

(b) shall schedule an on-site inspection by a member or members of the Board.

Before certification can be finalized, the designated PSAP contact must provide to the CMRS Board:

"AUTHORIZATION FOR ELECTRONIC DEPOSIT OF VENDOR PAYMENT"

Note: the Vendor Name (on the form) and the Payee (listed in the letter) should match.

NON-DISCLOSURE AGREEMENT

for employees of

 

I, _____________________________________________, understand as an employee of an

Print Full Name

enhanced 911 center in Kentucky that I may have access to information considered to be confidential and proprietary that is provided by wireless and/or wireline telephone companies (carriers). Such data, information, and/or documents includes but is not limited to customer data (i.e. names, phone numbers, addresses, etc.), descriptions of carrier networks and equipment, and counts of customers for a specific carrier, etc. In accordance with 202 KAR 6:030E, such information, where possible, will be marked as confidential.

I agree that my access to data, information, and/or documents considered confidential and proprietary by carriers will be subject to the following terms and conditions.

  1. I agree (in accordance with KRS 65.7639), regardless of its source, to protect such information from distribution, disclosure or dissemination to anyone except as authorized in this agreement or as authorized in writing by the carrier owning the information.
  2. I shall use all such information only for the purpose of providing emergency responses to E911 calls or for development, implementation, and/or maintenance of my E911 system.
  3. I shall make no copies of information provided to me except as authorized in this agreement.
  4. I understand that (in accordance with KRS 65.7639) the information provided to me is not subject to subpoena nor is it to be otherwise released to any person other than those authorized in the statute or those necessary to provide an effective emergency response to a 911 call.
  5. I understand (in accordance with KRS 65.7637) that, except for willful or wanton misconduct, carriers, their employees, directors, officers, or agents are not liable for any omissions or errors in the information provided to me, or for any damages in a civil action for injuries, death or loss to person or property incurred by any person as a result of any act or omission in connection with developing, adopting, implementing, maintaining or operating a 911 system.
  6. I understand that no license to me under any trademark, patent or copyright is either granted or implied by the carrier’s disclosure of such information to me.
  7. This Agreement shall remain in effect throughout my employment in the 911 center unless nullified in writing.

Supervisor: Employee:

By:_______________________________ By:_________________________________

(Signature) (Signature)

By:_______________________________ By:_________________________________

(Printed Name) (Printed Name)

Title:______________________________ Title:________________________________

 

Date:______________________________ Date:________________________________

 

S A M P L E

Telco Sample Letter

(NOTE: Telcos may not be able or willing to provide all of the information suggested here - this is intended as a potential list of information that Telcos may be able to help you with)

(to be used in lieu of specified documentation required by the CMRS Board - PSAP Application Guide)

Date

PSAP Supervisor

XYZ County/City

  1. Main Street

Anywhere, KY

Dear Supervisor:

At your request, this letter will provide information to you for your use in requesting certification as a Public Safety Answering Point under the terms set forth by KRS 65.7621 et seq., with regard to your ability to receive wireless E911 calls utilizing the wire-line E911 network.

ABC telephone Company certifies that you are currently receiving Enhanced 911 calls at the PSAP, which is located at:

__________________________

This includes the delivery of ANI and ALI and employs / does not employ the use of a Selective Router (Tandem Switch) and uses direct trunking from some central offices in directing calls to the PSAP. The coverage area included in this E911 system include all or parts of the following wire centers:

Name of wire center (should include wire centers from ALECs or CLECs if they go through the above company’s network)

Name of wire center

Name of wire center

Our records indicate that there are ### trunks at the PSAP which are equipped for wire-line E911 calls. You have ordered/not ordered additional trunks/trunk groups to accommodate wireless traffic. The E911 trunks originate at the Tandem switch (central office name) / central office (if no tandem switch is used) and terminate to the E911 Controller at the PSAP.

The Controller equipment in use at your PSAP is provided by ABC Company. The ABC 9-1-1 Controller is certified to meet the specifications for the retrieval of the necessary data elements for use in the Phase 1 delivery of wireless calls to the PSAP. That is, the location of the wireless cell tower/sector and the ten-digit call back number of the wireless caller will be delivered via the ALI screen.

A network schematic of the wire-line E911 network as it currently exists is attached. Please note that all diagrams and the information provided to you in this letter are considered to be Proprietary and should be safeguarded accordingly.

If additional information is required, please contact Jane / John Doe at 1-xxx-xxx-xxxx between x:xx a.m. and x:xx p.m.

Sincerely,

Ms. Telco Manager

9-1-1 Project Manager

Proprietary and Confidential. Not for disclosure except

in accordance with CMRS Board Regulations.

S A M P L E